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As much fun as we like to have, we have to talk about all the "legal stuff" so let's rip off the bandaid so we can get back to all the fun!

We do not accept returns or exchanges for any reason.
Although, we 100% want you to be happy with your purchase, so please reach out
if there is something wrong with your order or something that you are unhappy
with so we can help make it right. We do offer samples of most items that you
may be interested in to help you be more secure in your shopping choices. If
you do not see a sample for something you would like to try, just contact us to
see what we can come up with. We are unable to guarantee delivery dates and
times and/or conditions once your package has left our warehouse. Once your
order is in the hands of the postal service, we are unable to control any
outcome. IF there is severe damage to your items or package upon arrival,
PLEASE STOP, TAKE PICTURES/VIDEOS and contact us IMMEDIATELY! We will walk you
through the next steps to make sure this is taken care of asap. All pictures
and materials on this website is the property of Tancs Goats & Soaps. It is
not to be used for any purposes without prior written permission. WE ARE NOT
DOCTORS! Please make sure that you are watching the ingredients list of each of
our items to be sure you have chatted with your doctor for their opinion in
regard to your personal usage. ALWAYS patch test regardless to make sure there
are no allergy or sensitivity issues. Everything made here either has it in or
has been in contact with nuts, grains, milks, oils, plants, and many other
things. Do NOT use a product if you are allergic to any of these (or like)
ingredients. All payments are FINAL. Please do NOT attempt to be fraudulent or
"sneaky" with this policy. Do not try to seek a refund through other
channels just because you want to "have your cake and eat it to".
This is extremely inconsiderate and it is in fact fraud. Small businesses put
their heart and souls into the products you are purchasing and most will bend
over backwards to ensure that you are happy with your purchase so you going
around their back to fraudulently refund your money and keep the product is
stealing plain and simple. If you have an issue with your order, please reach
out and we will try to work with you. Regardless of the outcome, you are NOT
entitled to a refund of a forestated nonrefundable item. If you decide to try
to "game the system", we will seek legal action, if necessary, to
rectify this situation. This is simply disgusting behavior, and it can really
hurt small businesses so just DON'T DO IT! Tancs Goats & Soaps is
umbrellaed under and owned by Tancs Shooting Star Ranch, LLC. This company is
solely owned by a Limited Liability Company and is governed and held liable as
such.